You can still get shipping for Halloween!
You can still get shipping for Halloween!

Customer Service

Ordering Information

Ordering from The Popcorn Factory is simple! Our website is easy to use. When you set-up your account you will be able to store your recipient addresses in your address book for easy access.

By Phone:
By Fax:
By Mail: 
1-888-216-0235    Hours: 5:00 A.M. to 1:00 A.M. CST, 7 days a week.
1-888-333-4595
The Popcorn Factory
PO Box 5043
60045-5043

Payment Methods
The Popcorn Factory accepts all major credit cards including American Express,
Discover Network, MasterCard, and Visa.

Sales Tax
Sales tax is collected based on the destination of the order:

  • Local and state sales tax will be collected if your recipient's mailing address is in Illinois,
    New Mexico, New York, Ohio, Oklahoma or Virginia.

Shipping & Handling

Our Popcorn Promise: Both you AND your recipient must be absolutely delighted - we guarantee it!